Flow’rs and Beries
Samples of our hand-printed fabric are A6 size. Samples of our larger designs may be greater in size to ensure that all the printed colours are shown. Returnable samples are approximately 50cm x 35cm.
Within the UK samples are sent First Class by post. Returnable samples are sent by courier on a next day delivery.
All our fabrics are hand printed to order in our Cotswold print works in the heart of the United Kingdom. Lead times are usually about four weeks from receipt of payment. We do keep a small amount of capacity on the print schedule, so if you need a faster turn around – let us know and we will do our best to expedite your order.
While we do our best to make sure that there is a precise uniformity of colours between print batches, there may be a slight variance due to the natural nature of our linen base cloths.
If a precise match is required then we advise that you ask us to send a batch sample and we will match this sample as closely as possible. Alternatively we will request that you to send a portion of your sample back to us. We will use this as a master sample when printing your order.
Orders of up to 10m of our fabric can be ordered via our website.
For orders greater than ten meters of fabric please contact us via email with your order. We will require the design name, colour way, quantity, delivery address and a contact number for delivery. We will email you a pro forma invoice, including a lead-time for dispatch, once payment has been received.
Payment may be made by bank transfer or card payment over the telephone. Once we have received your payment, we will schedule your order to be printed.
We can and do ship our fabrics and wallpapers to all parts of the world.
No cancellations or returns are permitted once your order has been printed by Rapture & Wright. Returns may only be made if the product is deemed to be faulty and this has been accepted in writing by Rapture & Wright.
Rapture & Wright will not accept returns from the customer if the product has been cut or processed in any way by the customer or a third party acting on the customers behalf.
All our fabrics are hand printed products that will age beautifully with use. To preserve their quality we always recommend that these fabrics should be dry cleaned only.
Please be aware that continued exposure to very strong sunlight may affect some of the printed colours.
As we print everything to order, returns will only be accepted by us if we deem the products delivered to be faulty or damaged. Any faults or damage must be reported to us within seven days of delivery to you.
In the event that we deem the goods to be faulty, we are happy to replace them at no charge on a like for like basis as long as the faulty goods are returned within seven days of receipt.
Before returning anything to us, please contact Rapture & Wright to discuss the returns procedure and to confirm that your goods are eligible for return. Please contact a member of our customer service team:
info@raptureandwright.co.uk
01608652442
See full Terms & Conditions.